Returns

Returning items purchased IN-STORE
If you are unhappy with your in-store purchase you may return your item(s) with the original receipt within 14 days of purchase and we will gladly issue a store credit for the amount of the item(s) returned. Items must be un-used and in the original condition and packaging. Please note that sale items are final sale and non-refundable.

Returning items purchased ONLINE (in-store pick-up & shipped orders)
Prior to returning any online purchases please send an e-mail to info@juniperhudson.ca within 14 days of receiving your order in order to initiate the return. Once we have authorized the return by e-mail, either return the items to the store in person or carefully pack up the item(s) and purchase a return label from the shipping carrier of your choice. Items must be un-used and in the original condition and packaging. Please note that sale items and shipping/handling fees are final sale and non-refundable
*Please do not return online purchases in-store without first requesting a return authorization by e-mail. We are unable to refund on-line purchases through the in-store system. Once we receive and inspect the items being returned you will receive a refund notification via e-mail within 24 hours.